Articles on: Frequently Asked Questions

How do I temporarily pause the back in stock notifications from being sent?

You may want to pause back in stock notification sending temporarily while you're setting up your sender branding, or for any other business reason.

How do I pause back in stock notifications from being sent?

To pause back in stock notifications from being sent, go to Settings inside the App menu and scroll to the Minimum inventory section. Set the minimum inventory value to 999,999 or something similar. This will makes sure notifications won't be sent until the inventory for that product crosses this value.

How do I resume back in stock notifications?

To resume back in stock notifications, go back to Settings inside the App menu and scroll to the Minimum inventory section to change the minimum inventory value. For most stores a minimum inventory value or 2 or 3 units works fine, but if you have a high volume store you can use this guide to set up the 'right' minimum inventory value: How do I prevent accidental back in stock updates by adding minimum inventory?
(This guide will help you make sure that the minimum inventory value is neither too low, nor too high)

Updated on: 31/05/2024

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