How to add DNS records to your domain

Why is this important?

When your customers receive back in stock emails, their email service providers (Gmail, Outlook, Yahoo, etc.) look for some DNS entries to verify if the email sender is a genuine, authorized sender. Without these DNS entries, emails land in spam.

Where can I find these DNS entries?

To find these DNS entries, go to Notifications from the App menu, click Customize email notifications, and in the screen that opens, select the Sender branding tab. Edit the From address to add an email with your domain name. Click Verify domain to see the 3 DNS entries you need to add.

Overall steps to verify your domain

To verify your domain you need to add these 3 DNS records to your domain host. These DNS records will ‘authorize’ us to send automated back in stock emails on your behalf.
Login to your domain hosting account. This is the place where you bought your domain name. (Examples of common domain hosts: Godaddy, Shopify, Google Domains).
Find the section to edit your DNS records. If you’re unable to find this, reach out to your domain host’s Help center. You will find a guide on how to update your DNS records.
Add these 3 CNAME entries to your DNS records.
After you have added the 3 DNS entries, go back to the Verify domain screen and click the Complete domain verification button.

DNS entry update guides for common Domain hosts

Godaddy
Shopify
Hostgator
Squarespace

Updated on: 07/07/2024