Articles on: Frequently Asked Questions

How to delete your WhatsApp Business API integrated number

Instructions to remove your WhatsApp API number:

Step 1: Go to https://business.facebook.com/latest/settings/whatsapp_account (you may need to login as the Meta Business Manager admin)

Step 2: Select your WhatsApp business account from the list]

Step 3: Scroll down and select the “WhatsApp Manager” button (screenshot below).

WhatsApp business manager

Step 4: You will see a Trash icon next to every phone number on your account. Click the Trash icon to delete the number. You may need to re-login to your Meta Business Manager to confirm the deletion of your number.

it may take between 24hours to 30days for a number to be completely removed from WhatsApp's records, since WhatsApp has a variable “wait” period before the number can be reused again for any other WhatsApp service.

Updated on: 05/04/2024

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